﻿<%@ Control Language="C#" AutoEventWireup="true" CodeFile="AlluScript.ascx.cs" Inherits="AlluScript" %>

<%@ Register src="../ContactData.ascx" tagname="ContactData" tagprefix="uc1" %>

<style type="text/css">
    .style2
    {
        text-align: left;
    }
    .style3
    {
        text-decoration: underline;
    }
    .style5
    {
        color: #003300;
        background-color: #00FF00;
    }
    .style6
    {
        background-color: #FFFF99;
    }
    .style7
    {
        text-align: center;
        font-size: large;
    }
</style>

<asp:Wizard ID="AlluWizard" runat="server" BackColor="#EFF3FB" 
    BorderColor="#B5C7DE" BorderWidth="1px" DisplaySideBar="False" 
    Font-Names="Verdana" Font-Size="Medium" Height="255px" Width="97%"
    ActiveStepIndex="0" FinishCompleteButtonText="Disposition" 
    onfinishbuttonclick="AlluWizard_FinishButtonClick" 
    onnextbuttonclick="AlluWizard_NextButtonClick" 
    onactivestepchanged="AlluWizard_ActiveStepChanged">
    <HeaderStyle BackColor="#284E98" BorderColor="#EFF3FB" BorderStyle="Solid" 
        BorderWidth="2px" Font-Bold="True" Font-Size="0.9em" ForeColor="White" 
        HorizontalAlign="Center" />
    <NavigationButtonStyle BackColor="White" BorderColor="#507CD1" 
        BorderStyle="Solid" BorderWidth="1px" Font-Names="Verdana" Font-Size="0.8em" 
        ForeColor="#284E98" />
    <SideBarButtonStyle BackColor="#507CD1" Font-Names="Verdana" 
        ForeColor="White" />
    <SideBarStyle BackColor="#507CD1" Font-Size="0.9em" VerticalAlign="Top" />
    <StepStyle Font-Size="0.8em" ForeColor="#333333" />
    <WizardSteps>
        <asp:WizardStep runat="server" title="Intro" ID="Intro" StepType="Start">
            <div class="style2">
                Thank you for calling Allu Skincare. We ALWAYS strive for 100% customer 
                satisfaction. My name is 
                <asp:Label ID="lblAgentFirst" runat="server" Text=""></asp:Label>. How may I provide you with excellent 
                service today?<br />
                <br />
                Ok, I&#39;ll be happy to assist you with that. I&#39;ll just need to look up your 
                account information. May I please have your first and last name?
                <br />
                <br />
                Ok, can you please verify your phone number and zip code? <br />
                <br />
             </div>
             <div style="text-align: left">
                 (Fill out customer information to the right) &gt;&gt;&gt;<br /> Zip Code:&nbsp;
                <asp:TextBox ID="ZipCode" runat="server" MaxLength="5"></asp:TextBox>
                 <asp:RequiredFieldValidator ID="RequiredFieldValidator1" runat="server" 
                     ControlToValidate="ZipCode" ErrorMessage="Zip Code Required"></asp:RequiredFieldValidator>
                 <br />
                 &nbsp;(look up customer in Limelight)</div>
        </asp:WizardStep>
        <asp:WizardStep runat="server" title="OrderConfirmation" ID="OrderConfirmation" 
            StepType="Step">
            OK, I do see that on (order date) you placed an order for our 14-day trial offer 
            for Allu Ultimate Skin Therapy. The 30-day supply is valued at $90. You were 
            billed $4.95 shipping and handling for the 30-day supply. I&#39;d like to confirm, 
            did you receive the package?
            <div>
                &nbsp;<asp:RadioButtonList ID="radioMenu" runat="server">
                    <asp:ListItem Value="1">Question (Product Received)</asp:ListItem>
                    <asp:ListItem Value="2">Question (Product NOT Received)</asp:ListItem>
                    <asp:ListItem Value="3">Want to Cancel (Product Received)</asp:ListItem>
                    <asp:ListItem Value="4">Want to Cancel (Product Not Received)</asp:ListItem>
                </asp:RadioButtonList>
            </div>
        </asp:WizardStep>
        <asp:WizardStep ID="ProductOverview" runat="server" StepType="Finish">
            <span class="style3"><strong>Product Overview</strong></span>
            <br />
            Allu Ultimate Skin Therapy is an advanced physician formulated product that uses 
            a highly scientific and effective combination of ingredients to treat the 
            visible signs of aging and reveal more radiant and healthy looking skin. In 
            order to assure optimal results it is important to apply it correctly as 
            directed, and to assess results in the expected time period.
            <br />
            <span class="style3">It should be applied first in the morning after cleansing 
            your face.</span> A liberal amount should be placed on the tips on two fingers 
            and massaged into all areas of skin including under eye, and neck. On average 
            this may require no more than 2 pumps of product. The same process is to be 
            repeated at night.
            <br />
            The immense <span class="style3">moisturizing</span> effects of Allu Ultimate 
            Skin Therapy should be noticed with the first application. Unlike conventional 
            moisturizers, the hydrating effects of Allu last all day long.
            <br />
            The amazing <span class="style3">skin softening</span> effects of Allu Ultimate 
            Skin Therapy becomes noticeable after 7 days of use. Skin should develop a soft 
            supple texture that is youthful in appearance.
            <br />
            The signature <span class="style3">radiance</span> enhancement of Allu Ultimate 
            Skin Therapy becomes noticeable after approximately 14 days of use. Skin becomes 
            brighter, and areas of discoloration start fading away. Under eye rings, acne 
            scars, and age spots should begin to appear faded.
            <br />
            The advanced <span class="style3">anti-aging</span> effects of Allu Ultimate 
            Skin Therapy should become apparent after 30 days of use. The effects of acetyl 
            hexapeptide, collagen, glycolic acid, grape seed extract, Vitamin A, C, E all 
            work synergistically to decrease the appearance of fine lines and wrinkles, 
            along with firming skin tone.
            <br />
            If you have oily skin, apply Allu Ultimate Skin Therapy only once as directed in 
            the morning after cleansing.
            <br />
            Agent: Do you have any other questions? (if customer answers &#39;no&#39;)
            <br />
            OK, is there anything else I can do for you today?
            <br />
            Thank you for calling and have a great day!
        </asp:WizardStep>
        <asp:WizardStep ID="OrderNotReceived" runat="server" StepType="Finish">
            The order should arrive within <span class="style6">_</span> days of the order 
            date. If you don&#39;t receive it by <span class="style6">___</span>, please give us 
            a call back. Agent: Do you have any other questions?<br />
            <br />
        </asp:WizardStep>
        <asp:WizardStep ID="WantToCancelReceived" runat="server" StepType="Finish">
            <p>
                Wants to cancel (received):
                <br />
                OK sir/ma&#39;am we only want satisfied customers. If you don&#39;t mind me asking, are 
                you requesting to cancel because the cost?
                <br />
                (if customer answers &#39;Yes&#39;)
                <br />
                Offer: I want to remind you that our product has a proven track record for 
                success. It has worked for others and can work for you too. What I can do for 
                you today is go ahead and cancel any future billings of $89.98 and allow you to 
                continue using Allu Skin Therapy for only <span class="style6">$69.99</span> per 
                month. That&#39;s an annual savings of almost $120. Our product has a proven track 
                record for success. It has worked for others and can work for you too. Would you 
                like to try Allu a little longer at this discounted price?
                <br />
                (if customer answers &#39;yes&#39;)
                <br />
                <span class="style5">Okay, great! I&#39;ll change your subscription to reflect the 
                discounted rate. Is&nbsp; there anything else I can help you with today? </span>
            </p>
            <p>
                (if customer answers &#39;no&#39;)
                <br />
                Okay, let me just remind you that this product delivers noticeable results in as 
                little as 30 days and Allu is clinically proven to reduce wrinkles by up to 33%! 
                So before I hang up, there is just <strong>one last offer that I am authorized 
                to give you</strong>. To keep you as a member, we can discount your monthly 
                membership to just <span class="style6">$49.99</span> per month, which is almost 
                60% off the original subscription price. With this cost-saving program, you&#39;ll 
                receive 1 container of Allu Ultimate Skin Therapy every 45 days. Would this work 
                for you?
                <br />
                (if customer answers &#39;yes&#39;)
                <br />
                <span class="style5">Okay, great! I&#39;ll change your subscription to reflect the 
                discounted rate. Is there anything else I can help you with today? </span>
            </p>
            <p>
                (if customer answers &#39;no&#39;)
                <br />
                Okay, per our 30-day money back guarantee, you will be refunded the full amount 
                of $89.98 minus a re-stocking fee of $17.99. You can just mail back the unused 
                portion to us. Or, if you&#39;d like to keep the remainder, we&#39;ll bill you just 
                $49.98 (instead of the $89.98) for the product you have and will cancel any 
                future billings. Would you like to mail back the remainder or keep it at the 
                discounted price?
                <br />
                (if they want to keep the product) Because you&#39;re keeping the remainder of the 
                product, you will get a $40 instant return and the product is yours to keep. The 
                total one-time charge will be $49.98. Is there anything else I can help you with 
                today?</p>
            <p>
                (if they want to mail back the remaining product:)
            </p>
            <p>
                If you have a pencil or pen handy, I will give you the address where you can 
                mail back the unused portion of the product. It&#39;s <span class="style6">IFS</span>, 
                20100 S. Vermont Ave, Torrance, CA 90502-1475
            </p>
            <asp:RadioButtonList ID="CancelRecievedSelection" runat="server">
                <asp:ListItem Value="1">Save - Downsell ($69.99)</asp:ListItem>
                <asp:ListItem Value="2">Save - Downsell ($49.99)</asp:ListItem>
                <asp:ListItem Value="3">Cancel - Refund (return product)</asp:ListItem>
                <asp:ListItem Value="4">Cancel - Refund (Keep Product)</asp:ListItem>
                <asp:ListItem Value="5">Cancel - Full Refund</asp:ListItem>
                <asp:ListItem Value="6" Selected="True">Cancel - Past Date To Cancel</asp:ListItem>
            </asp:RadioButtonList>
        </asp:WizardStep>
        <asp:WizardStep ID="WantToCancelNotReceived" runat="server" StepType="Finish">
            OK, we will go ahead and cancel your subscription and issue a full refund to you 
            today. You will no longer be billed or included in our program. There will be no 
            other charges and nothing else ever shipped to you. Please keep the bottle as a 
            Thank You gift for trying our products.<br />
            <br />
        </asp:WizardStep>
        <asp:WizardStep ID="Disposition" runat="server" StepType="Complete" 
            Title="Disposition">
            <div class="style7">
                Press F9 to disposition</div>
        </asp:WizardStep>
    </WizardSteps>
</asp:Wizard>